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Satcon Technical Support
Phone: 408-675-9735 Ext.123
- Phone support from 8:00 a.m. to 9:00 p.m. EST
- Diagnostic services
- Sourcing Satcon parts
- Control Board Repair (DPCB1 & DPCB7)
- Engineering consultation
- Communication support
Tiered hourly support packages are available. Our staff will troubleshoot and work with you on your inverter issues to assist you to make the repair yourself or determine when an on-site technician is needed.
- Prompt diagnostic, repair and part replacement service
- Control board firmware upgrade and calibration to optimize the reliability and performance of the inverter.
- Inverter commissioning and control servicing
- System performance evaluation.
- Preventative Maintenance (Recommended every 6 months)
- Technical support and services.
- Level One Training
- Level Two Training