408-456-6779 sic.usa@skwentex.net

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    Satcon Technical Support

    ​Email: Support-usa@skwentex.net
    Phone: 408-675-9735 Ext.123


    Satcon Help Desk Technical Support
    • Phone support from 8:00 a.m. to 9:00 p.m. EST
    • Diagnostic services
    • Sourcing Satcon parts
    • Control Board Repair (DPCB1 & DPCB7)
    • Engineering consultation
    • Communication support

    ​Tiered hourly support packages are available. Our staff will troubleshoot and work with you on your inverter issues to assist you to make the repair yourself or determine when an on-site technician is needed.

    Satcon Onsite Service
    • Prompt diagnostic, repair and part replacement service
    • Control board firmware upgrade and calibration to optimize the reliability and performance of the inverter.
    • Inverter commissioning and control servicing
    • System performance evaluation.
    • Preventative Maintenance (Recommended every 6 months)
    • Technical support and services.


    Satcon Inverter Training
    • Level One Training
    • Level Two Training